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Payout Philosophy
One-Hour Payout Policy and Processing Window
Hola Prime’s 1‑hour payout means that your payout request is fully processed within 1 hour from the moment you submit it, so your reward share is sent to your chosen payout method without long delays.
Hola Prime combines educational support, guidance, and quick‑access rewards so that successful traders see their profits reflected in real time, not after days of waiting. The 1‑hour policy is backed by secure, tightly controlled payment workflows and a 10‑point payout system (including pre‑calculated payouts, compliance checks, and strong PSP partnerships), all designed to keep processing fast and reliable.
Example:
If a trader submits a payout request on 1 January at 7:24 (GMT), Hola Prime aims to have that payout processed by 8:24 (GMT). During this one‑hour window, the team completes internal checks, verifies the account and payout amount, and triggers the transfer to the trader’s selected payout method.
Hola Prime publicly details this system and its controls on its 1‑Hour Payouts page here, showing how it consistently achieves sub‑60‑minute processing times for eligible payout requests.
Challenge Fee Refund Policy and Eligibility Conditions
When you successfully pass the Hola Prime challenge, you become eligible for a 100% refund of your challenge fee.
This refund is processed automatically in four equal instalments:
- 25% of the fee is added to each of your first four payouts from the Hola Prime (Sim. Funded) Account.
- You do not need to submit a separate refund request; it is built into the payout flow as long as you reach those payouts.
Example:
If your initial challenge fee was 120 USD, Hola Prime will return 30 USD with each of your first four payouts, totalling 120 USD refunded overall.
Add-On Refund Policy:
If a trader avails optional add-ons (such as Swap-Free or Reset) at the time of purchasing a challenge account, the total amount paid—including add-on costs—will be eligible for a full refund. This refund is issued across the first four payouts, with 25% of the total fee reimbursed with each payout.
However, if the Reset Add-On is used at any point during the Challenge phase and a new account is issued, the trader will no longer be eligible for any refund. In such cases, neither the Challenge fee nor the add-on costs will be reimbursed.