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1. Payout Eligibility & Minimum Withdrawal

Traders can request payouts through the Hola Prime Payout Portal, provided all applicable payout eligibility criteria and trading rules are met.

• Minimum Payout: $50, excluding the firm’s share.

• Account Review: Required for every payout request to verify compliance with applicable rules and terms.

• Review Time: Up to 24 business hours.

Payout requests can be submitted once all eligibility conditions are satisfied and the account review has been completed.

2. Payout Request Process

To submit a payout request:

1. Log in to your Hola Prime Dashboard.

2. Navigate to the Payout tab and select the relevant account.

3. Click Request Payout, enter the withdrawal amount, and select your preferred payment method.

4. Verify your account details and payout amount, then click Submit.

Once submitted, payout requests are processed within 1 hour.

3. Available Payout Methods & Fees

Minimum amounts exclude the firm’s share.

Payout Processing Fee

A 2.5% processing fee applies to all payment methods, subject to the following minimum fees:

• Rise & Bank Wire: Minimum $25.

• Crypto: Minimum $5.

4. KYC & Payout Verification Requirements

Hola Prime completes KYC and document verification before granting access to a Hola Prime (Sim. Funded) Account after successful completion of Pro and Prime challenges.

For accounts issued under the Direct Model, traders must complete KYC and sign the agreement immediately after purchasing the Direct Account to enable trading access.

Additionally, all traders must complete a mandatory KYC verification interview before their first payout. Hola Prime may request further verification interviews at any stage, including for subsequent payouts, as part of its internal security and compliance procedures.

5. Payout Cycles & Eligibility

Payout eligibility and frequency depend on the cycle selected when purchasing the Hola Prime Account and compliance with all applicable programme conditions.

First Payout

The first payout is available after the trader:

• Meets the applicable account eligibility requirements, including profit and trading rules.

• Completes the required KYC and agreement signing process.

• Completes any additional verification or account review required by Hola Prime.

The timing of the first payout depends on the selected payout cycle and fulfilment of all applicable requirements.

After the first payout, subsequent withdrawals follow the selected payout cycle, provided all account conditions remain satisfied.

A profitable trading day is a day on which closed positions generate net profit of at least 0.5% of the initial account balance, where applicable to the selected payout cycle.

Hola Prime may conduct additional KYC interviews for subsequent payouts when required.

6. Payout Processing Timeline

All payouts are processed on business days, excluding weekends.

• Account Review: Each payout undergoes a compliance review, which may take up to 24 business hours.

• Processing: Once eligibility and review requirements are met, the payout request is processed within 1 hour of submission.

• Completion: The transfer is completed through the selected payment method, and traders receive a confirmation email.

Incorrect or incomplete payout details may cause delays. In such cases, the Hola Prime team will contact the trader to resolve the issue.

7. Next Withdrawal Date on the Dashboard

For subsequent payouts, the next withdrawal date is calculated based on the date of the latest trading activity (trade opening) following the previous payout.

If no trading activity occurs after the previous payout, the next withdrawal date may not update on the dashboard.

Example: If a payout is requested on 1 January and the trader places no trades afterward, the next withdrawal date may remain unchanged. If trading activity occurs on 2 January, the next withdrawal date for a bi-weekly cycle may be calculated as 15 January, subject to the applicable payout conditions.

Important Reminder

Payout eligibility is subject to successful account review, compliance with all trading rules, completion of applicable KYC requirements, and fulfilment of the selected payout cycle’s conditions. All payout requests are processed within one hour of submission once the required eligibility and review conditions have been met.