Hi how can we help?
If I have a hard breach in my Hola Prime Account and there are gains in the account, do I lose those gains?
If your Hola Prime account is breached, it will no longer be eligible for payouts, or rewards, regardless of its profitability. Whether the breach was a result of Maximum Total losses or owing to Prohibited trading activity, your Hola Prime account will be terminated and any simulated profits will be forfeited. This policy is applicable in cases of contract termination or violation of our Terms of Service as well.
However, if a trader’s Hola Prime Account is profitable but surpasses the Daily Loss Limit, they might still get 100% of their simulated profits or any reimbursement/rewards(as applicable) under these conditions:
- No single trade should have more simulated profit or loss than 1% of Initial account balance
- All trades should have Stop Loss
For example, if you have a $100,000 account and you grow that account to $110,000. If your account has a hard breach we would close the account. Of the $10,000 simulated profit in your Hola Prime account, you can still get 100% of it.