Hi,
how can we help?
Why is my next withdrawal date not updated on the HolaPrime dashboard?
For all the subsequent payout withdrawals the next withdrawal date is calculated from the day a trade is executed (opened) in the trading account.
After the processing of the previous withdrawal, if there is no trading activity in the trading account the next withdrawal date will not be updated by the system.
For instance: The first payout was requested on 1st January’25 and there was no trading activity after that date. In this case, the next payout date will not be updated.
However, if there was a trading activity date on 2nd January’25, then the next payout date would have been 8th January’25 in case of weekly payout cycle.