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What documents are needed to be submitted for KYC verification?

After successfully completing the challenge stage in Pro and Prime accounts and before requesting a payout in Hola Prime accounts issued under the Direct Model, you’ll be required to complete the KYC verification process. To do so, please upload the following documents:

1. Proof of Identity– You will need to provide one of the following documents as proof of your identity:

  • Government-issued ID
  • Driver’s License
  • Permanent Residence Permit
  • Passport

2. Selfie– The selfie must be a clear image and match the Proof of Identity document you submitted.