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What is a CME Agreement, and why do I need to sign it?

The CME Market Data Agreement is a legally binding document that outlines the conditions under which traders can access and use CME market data. It includes a declaration where traders must indicate whether they qualify as professional or non-professional users, based on their trading activity and status.

Why Do I Need to Sign It?

Signing the CME Agreement is mandatory for traders and ensures the following:

  • Access to Real-Time Data: Legal permission to view live CME market data.
  • Non-Professional Declaration: Hola Prime traders are required to select non-professional status.
  • Regulatory Compliance: Ensures both Hola Prime and its users meet CME’s regulatory requirements.

How to Sign the CME Agreement & Select Non-Professional Status

When you log in to the Project X platform for the first time, the non-professional CME Agreement will automatically appear. Simply follow the prompts to complete it.

CME Agreement Troubleshooting Tips

If you’re experiencing issues signing the CME Agreement, try the following:

  • Reset your password from the Hola Prime Dashboard.

  • Clear browser cookies and cache, or use an Incognito/private window.

  • Manually complete all user profile fields (e.g., address, phone number). Avoid using auto-filled information.

  • Ensure your ZIP code is entered as a 5-digit number.

  • Try signing on a mobile device. Many users report better compatibility with mobile browsers.